Shipping policy

RAJAORA – Shipping Policy

Last Updated: 17 August 2026

At RAJAORA, we aim to deliver your kurta orders safely and on time across India.

1. Shipping Availability

We currently offer shipping across India, subject to service availability at the customer's delivery address.

2. Order Processing

Orders are generally processed within 1–2 business days after the order is confirmed.

Orders placed on Sundays or public holidays may be processed on the next business day.

3. Delivery Time

Once your order has been shipped, delivery generally takes approximately 3–7 business days, depending on your location and courier service.

Remote and difficult-to-service locations may require additional delivery time.

4. Shipping Charges

Shipping charges, if applicable, will be displayed to the customer at checkout before the order is placed.

RAJAORA may offer free shipping promotions from time to time. Any applicable offer will be clearly communicated at the time of purchase.

5. Order Tracking

Once your order has been shipped, we may provide a tracking number or tracking link so that you can track your shipment.

6. Delivery Delays

Delivery times are estimates and may be affected by:

Weather conditions
Festivals and public holidays
Courier delays
Incorrect or incomplete address information
Remote delivery locations
Unexpected logistical issues

RAJAORA will make reasonable efforts to help resolve delivery issues but cannot guarantee delivery within an estimated timeframe when delays are outside our control.

7. Incorrect Address

Customers are responsible for providing a complete and accurate delivery address, including the correct PIN code and contact number.

If an order is returned to RAJAORA because of an incorrect or incomplete address, additional shipping charges may apply for re-delivery.

8. Failed Delivery

Please ensure that someone is available to receive the package at the delivery address.

If delivery is unsuccessful after the courier's attempts, the package may be returned to RAJAORA. Re-shipping may be subject to additional charges.

9. Damaged Package

If your package appears damaged or tampered with when delivered, please take photographs/videos before opening it and contact RAJAORA customer support as soon as possible.